User Accounts

This page describes the process for opening or renewing an account on the JPL supercomputers. If you have any questions or need help please call us at +1 818 354-2729 or email us at scconsult.

When you are ready to start the Account Application process, please follow this link:

Account Applications

New Account Application

Overview

Supercomputer accounts are available without charge to JPL engineers and scientists, and their collaborators. However, we require that the project lead begins the process by filling in the Project Lead Application Form. The project lead's staff may then open their accounts.

Definitions

Project Lead - The person who requests time on the JPL supercomputer(s), and who is responsible for the use of that time.

Project Staff - Additional persons working on the same project as the Project Lead, who need time on the supercomputer(s).

Project Lead Account Application

Below are some questions from the application form that are commonly misunderstood:

Computational Methods: What algorithms will you run? Will you use parallel and/or embarrassingly parallel processing? Will you run vector-based processing?

Are ITAR or Competitive Sensitive Technologies Used: Classified data is not allowed on the JPL supercomputers. You are responsible for protecting sensitive data. If you need help with this, please contact us.

Compute Environment: Which computer systems(s) will you need? How many cpu-hours will you need for this fiscal year?

Before sending in your application, please have your division representative approve it and confirm the cpu-hours requested.

To view the list of division representatives, please use the following link:

Division Representatives

Project Staff Account Application

Before starting the application process, you must to know your project's three-letter project code. Your Project Lead can find this code at the top of their application form.

Before sending in your application, please sign the Supercomputing User Agreement and have your Project Lead approve it.

Submitting the Application

Please mail the completed and signed application to:

Jet Propulsion Laboratory
Supercomputing and Visualization Facility
MS 602-149
4800 Oak Grove Drive
Pasadena, CA 91109-8099

Account Set-up

A system administrator will set-up your account and will issue you a temporary password for your new account. Please log in and change your password immediately.

Guidelines for Passwords

• Be at least eight characters long.
• Contain at least three of the following four types of characters: upper-case letters, lower-case letters, digits and/or the special characters:
  

         %  -  _  +  .  /  !  $

• Not be any word or name, or easily-guessable combination of words, names or characters.
• Be changed every 90 days.

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